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Additional Product Information
Please contact Help Center for availability of additional product information such as manuals and MSDS.
Request for Quote
If you’d like a formal product quote on any of our products, please contact Help Center or complete our Quote Request Form.
Replacement Parts
For information and availability of replacement parts, please contact our Help Center or complete our Quote Request Form.
Limited Product Warranty
eSpecial Needs warrants that all products shall be free from manufacturing defects for a period of one year from the date of shipment. OTHER THAN THE FOREGOING WARRANTY, ESPECIAL NEEDS MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER RELATING TO THE PRODUCT. Customer must notify eSpecial Needs of any manufacturing defect within five days of discovery of the defect. Upon a determination by eSpecial Needs that the product is defective, eSpecial Needs’ sole and exclusive obligation shall be to provide customer with a replacement product or a full refund of the purchase price, at the sole discretion of eSpecial Needs, and to reimburse customer for any return freight costs. In no event shall eSpecial Needs be liable for any other costs or expenses including lost profits or direct, indirect, consequential, incidental or punitive damages. In the event the product includes a warranty card or extended warranty from the manufacturer, customer’s sole recourse under such warranty shall be against the manufacturer. The warranty set forth herein shall govern all purchases, notwithstanding any inconsistent terms and conditions of customer's purchase order.
Although we try to make each eSpecial Needs product fun to use, therapy is a serious business. Our products are not designed to be used for unsupervised play. Adult supervision is required at all times.
Inventory Status
Available: Available at time of order placement. If an in-stock item becomes unavailable temporarily at time of shipment, this portion of your order will be put on backorder and ship when available.
Backorder: Item is temporarily out of stock. If added to your order, it will ship when available.
Partial Quantity Available: There are insufficient quantities. of this product in stock to fill your order requested qty. The available in-stock qty. will ship upon receipt of your order - the remaining qty. will be put on backorder and ship
when available.
Product Symbols
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This item is considered dimensionally oversized parcel or requires drop shipment directly from the factory via truck. Additional shipping charges will be calculated at time of order.
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WARNING - This product contains natural rubber latex which may cause allergic reactions.
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For health reasons we are unable to accept returns or exchanges of hygiene products.
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Due to copyright, software/videos is non-returnable. If your product is defective in any way, it can be replaced with another version of the same software/videos, at no extra charge to the user.
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WARNING - Choking Hazard - Not for children under age 3
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Healthcare Common Procedure Coding System (HCPCS Code)
Some items descriptions contain an HCPCS code. These are suggested codes only. ESpecial Needs cannot guarantee they are the most current and you are responsible for submitting the correct code. You should consult your coding guidelines for further recommendations.
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